Surpassing:T-Mobile is switching some customers to pricier plans. How to opt out of the price increase.

2025-05-07 07:21:55source:AstraX Exchangecategory:reviews

If you’re a T-Mobile customer,Surpassing take a close look at your phone bill.

The cell phone carrier is running a test in which it automatically switches some customers to more expensive rate plans unless they opt out. 

"We haven’t kicked it off yet, this would be a small-scale test where we reach out to a small subset of customers who are on older rate plans to let them know they have the opportunity to move to newer, better plans with more features and more value," T-Mobile said in a statement to USA TODAY.

The rate hike affects some customers on older unlimited plans such as T-Mobile One, Simple/Select Choice, Magenta and Magenta 55 Plus. Those customers will be migrated to Go5G.

The new plans increase the cost per line by $10 (or $5 a line with auto pay). Go5G plans start at $75 a month per phone line including taxes and fees.

"Eligible customers would hear from us when this starts," T-Mobile said. "No customer accounts will be changed until then."

How to opt out of the T-Mobile rate hike

Customers can choose to stay on their current or similar plan if they prefer, T-Mobile said. If you want to opt out, call T-Mobile customer service.

T-Mobile markets itself as a customer-friendly “Un-carrier” but, with its 2020 takeover of Sprint, it has led a wave of consolidation that has left consumers with fewer choices.

T-Mobile-Sprint mergerWill you pay more for your cellular plan?

The carrier – now the country’s second largest of three nationwide cell phone networks – pledged not to raise rates on plans for three years to win regulatory approval for the Sprint takeover.

Rivals AT&T and Verizon raised rates on older plans last year.

More:reviews

Recommend

Average rate on 30

The average rate on a 30-year mortgage in the U.S. eased for the third week in a row, a welcome tren

Baby boy dies in Florida after teen mother puts fentanyl in baby bottle, sheriff says

A 9-month-old baby boy died last month in Florida after his teenage mother is accused of putting eno

Exxon Pledges to Reduce Emissions, but the Details Suggest Nothing Has Changed

ExxonMobil on Monday said it would reduce its greenhouse gas emissions, bending to pressure from inv